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| WETZEL COUNTY HOSPITAL |
| 304-455-8000 |
| "Take Good Care!" |
| Patients & Visitors |
Gratuities
The staff and volunteers at Wetzel County Hospital are here to serve you. Gratuities are
not permitted. If, however, you would like to make a donation to the Hospital, someone
with the Wetzel County Hospital Foundation will be glad to speak with you. For more
information, please call 304-455-8114.
Customer Service Relations
If you have customer service concerns, first contact your nurse manager or supervisor.
If the situation is not resolved, you may contact the Inpatient Services Director at
304-455-8143 or the Chief Executive Officer at 304-455-8111. All patients and their
families shall have the right and be encouraged to express any questions, concerns, or
complaints regarding the quality of their care without fear. Employees shall strive to
meet the needs of the patients and respond to complaints in a timely and appropriate
manner. Upon admission, all patients are given a listing of agencies as a resource for
making complaints.
Lost and Found
Lost and found items are sent to the Administration department where they are held for
30 days. The Administration department can be reached at 304-455-8114 or by calling
the Hospital operator.
Mail
Mail is delivered daily. Mail addressed to the patient should include the patient's name
and room number followed by Wetzel County Hospital, 3 East Benjamin Drive, New
Martinsville, WV 26155. If you need a letter mailed, please give the stamped envelope
to your nurse.
Newspapers
Newspaper vending machines are located by the switchboard operator. The local and
national papers are available.
Notary
Notary services are available to patients. Some WCH employees are able to notarize a
variety of documents. Your nurse can arrange to have a document notarized. Or contact
Linda, in Social Services at 304-455-8009 to make the arrangements.
Volunteer Services
There are 30 volunteers who donated more than 3,600 hours annually to serve Wetzel
County Hospital. From assisting patient admissions to mail delivery, these dedicated
people are an essential part of the Hospital. For more information on volunteer
services, contact Social Services at 304-455-8009.
Your Medicines
When you visit our healthcare facility as a patient, you will need to provide us with a list
of the medicines that you are taking at home. This list includes all prescription
medicines, over the counter medicines, vitamins and herbal remedies. You may be
asked for this information several times during the course of your hospital stay so that
we can provide the best care available for your visit.
The staff and volunteers at Wetzel County Hospital are here to serve you. Gratuities are
not permitted. If, however, you would like to make a donation to the Hospital, someone
with the Wetzel County Hospital Foundation will be glad to speak with you. For more
information, please call 304-455-8114.
Customer Service Relations
If you have customer service concerns, first contact your nurse manager or supervisor.
If the situation is not resolved, you may contact the Inpatient Services Director at
304-455-8143 or the Chief Executive Officer at 304-455-8111. All patients and their
families shall have the right and be encouraged to express any questions, concerns, or
complaints regarding the quality of their care without fear. Employees shall strive to
meet the needs of the patients and respond to complaints in a timely and appropriate
manner. Upon admission, all patients are given a listing of agencies as a resource for
making complaints.
Lost and Found
Lost and found items are sent to the Administration department where they are held for
30 days. The Administration department can be reached at 304-455-8114 or by calling
the Hospital operator.
Mail is delivered daily. Mail addressed to the patient should include the patient's name
and room number followed by Wetzel County Hospital, 3 East Benjamin Drive, New
Martinsville, WV 26155. If you need a letter mailed, please give the stamped envelope
to your nurse.
Newspapers
Newspaper vending machines are located by the switchboard operator. The local and
national papers are available.
Notary
Notary services are available to patients. Some WCH employees are able to notarize a
variety of documents. Your nurse can arrange to have a document notarized. Or contact
Linda, in Social Services at 304-455-8009 to make the arrangements.
Volunteer Services
There are 30 volunteers who donated more than 3,600 hours annually to serve Wetzel
County Hospital. From assisting patient admissions to mail delivery, these dedicated
people are an essential part of the Hospital. For more information on volunteer
services, contact Social Services at 304-455-8009.
Your Medicines
When you visit our healthcare facility as a patient, you will need to provide us with a list
of the medicines that you are taking at home. This list includes all prescription
medicines, over the counter medicines, vitamins and herbal remedies. You may be
asked for this information several times during the course of your hospital stay so that
we can provide the best care available for your visit.
